Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how Atomsenses ("We," "Us," or "Our") collects, uses, and protects your personal information when you use our website, products, and services. By accessing our website or using our LoRaWAN IoT sensor products, you consent to the practices described in this policy.
Last updated: November 2025
Information We Collect
1.1. Personal Information
When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
1.2. Device and Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve our services and user experience.
1.3. IoT Device Data
Our LoRaWAN sensors collect environmental data such as temperature, humidity, air quality measurements, and other sensor readings. This data is transmitted through LoRaWAN networks and may be processed by our cloud services.
How We Use Your Information
2.1. Service Delivery
We use your information to process orders, deliver products, provide customer support, and maintain your account.
2.2. Product Improvement
Aggregated and anonymized sensor data helps us improve our products, develop new features, and enhance the accuracy of our sensing solutions.
2.3. Communications
With your consent, we may send you marketing communications about new products, services, and promotions. You can opt out of these communications at any time.
2.4. Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes.
Data Security
3.1. Security Measures
We implement industry-standard security measures including encryption, secure data transmission protocols, and access controls to protect your personal information from unauthorized access, disclosure, or misuse.
3.2. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
3.3. Third-Party Services
We may use third-party service providers to help us operate our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Your Rights
4.1. Access and Correction
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
4.2. Data Deletion
You may request the deletion of your personal information, subject to certain exceptions required by law or legitimate business purposes.
4.3. Data Portability
Upon request, we can provide you with a copy of your personal data in a commonly used, machine-readable format.
4.4. Opt-Out
You can opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us. Note that we may still send you transactional communications related to your orders or account.
Cookies and Tracking
5.1. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5.2. Analytics
We use analytics services to understand how visitors use our website. This information helps us improve our website and services.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Atomsenses Technology Co., Ltd.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.